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AboutUX ProjectsVideoResume
PROJECT Breakdown
Client Onboarding Accelerator
How might we re-imagine the Sun Life onboarding process while finding new ways of working within the organization?
PROJECT Breakdown
Optional Critical Illness Insurance
How might we improve the way users learn about and purchase critical illness insurance through their benefits provider?
UI EXAMPLE
Ella Asks
Experimentation with using Ella to ask clients questions in order to better target users with personalized insights.
UI EXAMPLE
Optional Life Insurance
Experimentation with a conversational UI, helping clients purchase life insurance with our virtual assistant, Ella.
PROJECT Breakdown
Life moment: Starting a Family
How might we design a MVP experience that re-imagines our insurance journey for new parents?