Client Onboarding Accelerator
How might we re-imagine the Sun Life onboarding process while finding new ways of working within the organization?
Optional Critical Illness Insurance
How might we improve the way users learn about and purchase critical illness insurance through their benefits provider?
Experimentation with using Ella to ask clients questions in order to better target users with personalized insights.
Optional Life Insurance
Experimentation with a conversational UI, helping clients purchase life insurance with our virtual assistant, Ella.
Life moment: Starting a Family
How might we design a MVP experience that re-imagines our insurance journey for new parents?